Return / Cancellation / Terms and Conditions Policy
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE
All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use our website. Our terms and conditions may come across as a little strict, but we sell liquidation bedding up to 88% off retail which does not allow us to offer extended return policies like many companies that charge full prices. If we made a mistake on an order, we will be more than happy to work with you as the buyer, but please remember, you only have 14 days on "Clearance" items from the "Date of Receipt". This should give you ample time to check your bedding to make sure that everything is fine with your order. After 14 days, our hands are tied because this policy is firm and management abides by it. This policy also helps us prevent any problems with buyers Using and Laundering the bedding while "Price Shopping" for lower markdowns on the bedding elsewhere. Traditional retail locations generally will charge full price for the bedding the majority of the year with sales in between which is why they can afford to offer extended returns policies. We offer such great discounts on pricing, and we have employees that inspect each and every piece of bedding before it is listed, which requires us to only allow 14 days for returns upon receipt for "Non-Clearance" bedding.
Cancellations of Bedding Orders
Once your order has been placed and confirmation has been sent out, it is very difficult for us to cancel the orders, but if you contact us within the first hour or so, we can usually take care of the cancellation for you. If you wait several hours, the product may have already been pulled for processing and shipment which would mean we could not cancel it during that time.
Buyers still have the option to return bedding purchases within 14 days of receipt at the buyers expense that have not been laundered, used or have any damaged to the product and/or packaging.
Cancellation Requests Cannot Be Taken over the Phone. If you wish to Request a Cancellation of your Order, we Must Receive that cancellation request in writing via email for final confirmation.
Please Read Bedding Descriptions
Please be aware we sell end of season or older season bedding, so if you purchase a sheet from a previous season and the color is not identical to your current bedding, we cannot held responsible since the stores update and change their colors each season as well as different dye lots can also effect the colors. If you have a question about the color of an item or need better pictures, please contact us prior to purchasing the product.
Price Differences from Our Affiliate Websites
We cannot control pricing and descriptions by advertisers and affiliates such as google, bing, yahoo, amazon, and other affiliate partners. You must read exactly what you are purchasing as we are not directly affiliated with these websites so please read all descriptions carefully. Our bedding prices and inventory fluctuates all the time, so unfortunately we cannot honor different prices on other websites such as affiliate sites or social media. The price that is shown on our website is the actual purchase price. Sales and Coupon prices are only available during the actual dates and times of the sale and cannot be adjusted for orders prior and after the sale.
Expired Swanky Outlet Coupon Codes
We regularly update our coupons on our Swanky Outlet Coupons Page with any specials and codes. All updated coupons should be shown on the coupon page. Affiliates are not supposed to advertise old or expired coupon codes to entice buyers to click on the links so they get paid, but it does happen sometimes. If you notice a coupon website that is promoting old expired coupon codes, please let us know immediately. Unfortunately, the only coupon codes we can honor are the ones that are current and not expired.
We will accept bedding returns within 14 days of receipt of the purchase. After the 14 day period from the date of receipt, the buyer agrees to forfeit the opportunity to return any said item without prior consent from Swanky Outlet and/or it's employees. A return will not be allowed for bedding that has been laundered, used, show any signs of wear including but not limited to perfumed scents, animal hair, etc. If you receive the bedding and put it on your bed, it will remain your property and will not be accepted for return. Free Shipping is only one way to the customer and does not include Return Shipping. Return shipping of the bedding will be paid for exclusively by the buyer with the exception of any errors that we may have made. In the event we do make an honest mistake, we will gladly cover the return shipping costs.
All photos are stock photos and the item being sold does not mean the entire set is included in the purchase. The buyer must read each description to find out the particular item being sold and its current condition. We will not be held liable for purchases where the buyer thought they were receiving the entire set in a picture, prices based on advertising websites, or descriptions based on another websites link to Swanky Outlet. Swanky Outlet does not make any guarantee about sewing flaws, tape residue, manufacturer flaws, defects, or stains on products, as we mark the prices down tremendously to offset for the defects or flaws within the bedding. At times we may state the item should sew easily or wash well which is the opinion of the person inspecting said items, but we in do not guarantee that any and/or all sewing defects, stains, spots, or flaws will be guaranteed to be the way that you intend nor do we guarantee stains to come out. If you have a question about the condition of any of the products, please contact us directly so we can assist you.
If there is a problem, issue, or error with your purchase, you must contact us within 14 days of the items arrival in order for us to be obligated to allow a return or refund with the exception of the Leblanc Linen and Down Wash. If there is a problem with your linen wash, we must be notified within 3 days of receipt since it comes directly from the manufacturer.
All items must be in the exact condition they were in when shipped out to you. If the item was shipped with the package, please make sure it arrives back with the package and not worn or torn. Before an item can be returned, you must contact us via email or by messaging us at the top of the page to receive an RMA number to process your return. We are unable to process your return without an RMA number so please make sure you contact us in advance before you send back any items.
Once You Have an RMA Number You can Send Back to Our Return address:
Swanky Outlet Bedding P.O. Box 8638 Columbus, MS 39705
You must contact us via the contact us form at the bottom right of the page or via email to get your RMA number.
We are not responsible for any purchases based on item descriptions. Each item will have a description below it which tells the condition of that particular item. We do not sell 1st quality or gift quality items on our website. We deal in overstocks, returns, and floor model shelf pulls. By purchasing from our website, the buyer agrees that they have read all terms and conditions and will not hold us liable for their failure to read any descriptions based on individual items. We do not have a wedding or gift registry for this reason. Our bedding is closeout merchandise and not brand new gift quality. We will not be responsible for grammatical errors in our listing and have the right to refuse and revoke a sale at anytime to a buyer. In the event that an item is out of inventory or not available, we will notify the buyer in writing via email for which the buyer has 48 hours before the sale will be automatically cancelled and the money refunded to buyer.
CHARGEBACKS--If there is a problem with your order, please contact us prior to filing a chargeback. If your package shows delivered, yet you cannot seem to locate it. You must contact paypal or your credit card as we cannot pursue the information once the delivery confirmation has been confirmed.
When you visit our site swankyoutlet.com or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You adhere that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing and you as the customer will not provide any information sent electronically to you anywhere publicly as such information is deemed private.
Mississippi Residents are required by law to pay 7% state sales tax which will be added to your purchase.
You agree to indemnify, defend, and hold harmless Last Season, LLC. dba SwankyOutlet.com, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account. You are agreeing to any and all of these terms once an order has been placed with our website. Any Chargebacks placed with your credit card will be the sole responsibility of the credit card owner, and Last Season, LLC. dba SwankyOutlet.com will not be held liable nor responsible for those chargebacks or fees associated with them unless properly notified by our merchant provider.
You agree that any dispute involving our site, or resulting from use of our site or our products, will be governed by the laws of the State of Mississippi without regard to its conflict of law provisions. You agree to personal jurisdiction by and venue in the state and federal courts of the State of Mississippi.
By completing checkout on SwankyOutlet.com, you as the buyer manually agrees to abide by all our terms and conditions set forth on this page.